At Queenie Bee & Me, we are committed to protecting your privacy and ensuring that your personal information is handled with care, respect, and transparency.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, subscribe to our newsletter, make a purchase, or engage with us.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information:
  Such as your name, email address, phone number, postal address, and any other details you provide when submitting an enquiry, subscribing to our newsletter, creating an account, or placing an order.

• Business Information:
  For wholesale, distributor, or importer enquiries, we may collect details about your business name, business address, ABN/ACN, market reach, and related business contact details.

• Payment Information:
  Payment details provided during purchases are securely processed through our third-party payment providers. We do not store full payment information on our servers.

• Browsing Information:
  We may collect information about how you use our website, such as your IP address, browser type, device information, pages visited, time spent on the Site, and referring websites.

• Marketing Preferences:
  Information related to your preferences for receiving communications from us.

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2. How We Collect Information

We collect information in several ways, including:

• When you submit an enquiry form or contact us directly

• When you subscribe to our newsletter or marketing communications

• When you place an order through our website

• When you register your interest as a retailer, distributor, or importer

• Automatically through cookies and similar technologies when you browse our website

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3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil orders and deliver products

• To respond to your enquiries and provide customer support

• To review and manage wholesale, distribution, and partnership opportunities

• To send newsletters, updates, and marketing communications (only if you have opted in)

• To personalise your experience and improve our website

• To manage promotions, competitions, or other marketing initiatives

• To maintain and protect the security and integrity of our systems

• To comply with any legal or regulatory requirements

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with:

• Trusted Service Providers:
  Companies that help us operate our website, process payments, send emails, and deliver orders (e.g., couriers, email marketing platforms).

• Business Partners:
  In the case of wholesale or distribution arrangements, if necessary for partnership communications.

• Legal Obligations:
  If required to comply with applicable laws, regulations, or legal proceedings.

All third-party service providers are required to handle your information confidentially and securely.

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5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccurate or incomplete information

• Request deletion of your personal information (subject to legal and contractual obligations)

• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly

To exercise any of these rights, please contact us at buzz@queeniebeeme.com

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6. Data Security

We take appropriate measures to safeguard your personal information against unauthorised access, loss, misuse, or alteration.

These measures include encryption, secure payment gateways, restricted access to information, and regular monitoring of our systems.

However, no method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

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7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience

• Analyse website traffic and usage patterns

• Deliver relevant advertising or promotional material (where applicable)

You can control cookies through your browser settings.
Disabling cookies may affect your ability to use certain features of our Site.

For more information, please see our [Cookie Policy] (optional page — let me know if you'd like a simple Cookie Policy too).

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8. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage you to read the privacy policies of any third-party websites you visit.

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9. Children’s Privacy

Our products and website are intended for adults and parents.
We do not knowingly collect personal information from children under the age of 16.
If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The updated policy will be posted on our website with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we are protecting your information.